Account Hacked, Pet Stolen

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lalalei2001
Posts: 39
Joined: 22 Jun 2006 06:27 pm
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Account Hacked, Pet Stolen

Post by lalalei2001 »

My account got hacked. It says I froze myself. I'd never do that. D:

The worst part is KootiePie131, my oldest Neopet, was STOLEN. I had failed to log in today for some reason and it said my active pet was Igar. KootiePie's usually my active Neopet, so I saw that as odd. After confirming I was still frozen, I looked her up. (She's male right now but that was a freak Lab accident :P )

And she was on another person's account.

http://www.neopets.com/petlookup.phtml?pet=KootiePie131

http://www.neopets.com/userlookup.phtml?user=neodogs45

I'm scared and sad... ;_; She was my pride and joy. I hoped one day to get her back to the Green Acara she was naturally.

What do I do!? I submitted a ticket yesterday night, but I didn't know she had been stolen when i submitted it.
MY ACCOUNT WAS HACKED AND PET STOLEN! D:
http://neocolours.me.uk/forum/viewtopic ... 15&t=11993
thelonetiel
Posts: 1067
Joined: 07 Jan 2006 08:56 pm
Gender: Female
Human Avatar: 15268
Location: Nuevo Mexico, Estados Unidos

Re: Account Hacked, Pet Stolen

Post by thelonetiel »

I believe you can edit or add to your ticket. So go back to it if you can (hopefully you submitted it from a side account) and try doing that.

You may also mail the current owner and see if they know that she's a stolen pet and tell them what happened. You may be able to persuade them to hold onto her for you until you get your side account back, depending on how they got the pet. Don't beg or accuse, but if you ask nicely, people can often be nice in return.

I'm so sorry to hear about your account and pet. I wish you luck in a swift response from TNT!
lalalei2001
Posts: 39
Joined: 22 Jun 2006 06:27 pm
Contact:

Re: Account Hacked, Pet Stolen

Post by lalalei2001 »

Thanks =3; I can't really neomail the other person, though, cause it says she's under 13 and cant reply back.
MY ACCOUNT WAS HACKED AND PET STOLEN! D:
http://neocolours.me.uk/forum/viewtopic ... 15&t=11993
lalalei2001
Posts: 39
Joined: 22 Jun 2006 06:27 pm
Contact:

Re: Account Hacked, Pet Stolen

Post by lalalei2001 »

Update!

This account has been FROZEN for the following reason:

Our Neopets Police cannot reveal why you were frozen. Please contact us by clicking here if you'd like more information.

Ban reason:

Due to potentially suspicious activity on this username, it has been frozen for the owner's protection. This can include falling for a scam or entering information into a fake login page. If you would like information on getting this account back, please contact us by clicking here.
MY ACCOUNT WAS HACKED AND PET STOLEN! D:
http://neocolours.me.uk/forum/viewtopic ... 15&t=11993
invaderhorizongreen
Posts: 183
Joined: 08 Sep 2009 01:32 am
Gender: Female
Location: planet everdream

Re: Account Hacked, Pet Stolen

Post by invaderhorizongreen »

well at least no more damage can be done to your account ! I hope you can get your pet back soon :|
Jamie
Posts: 618
Joined: 08 Jan 2006 12:14 am
Gender: Male
Location: Australia
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Re: Account Hacked, Pet Stolen

Post by Jamie »

That's the best you can hope for at the moment, when mine was cookie grabbed they had it iced very quickly and returned to me after a few weeks. It seems like a long time, but once it's back you'll be thankful! :)
lalalei2001
Posts: 39
Joined: 22 Jun 2006 06:27 pm
Contact:

Re: Account Hacked, Pet Stolen

Post by lalalei2001 »

:) Thanks! I sure hope it comes back soon.
MY ACCOUNT WAS HACKED AND PET STOLEN! D:
http://neocolours.me.uk/forum/viewtopic ... 15&t=11993
lalalei2001
Posts: 39
Joined: 22 Jun 2006 06:27 pm
Contact:

Re: Account Hacked, Pet Stolen

Post by lalalei2001 »

Another update! The new owner of Kootiepie131 had THEIR account frozen!
MY ACCOUNT WAS HACKED AND PET STOLEN! D:
http://neocolours.me.uk/forum/viewtopic ... 15&t=11993
Fjorab_Teke
Posts: 1716
Joined: 28 Jan 2006 10:38 am
Human Avatar: 271433
Location: Tennessee or Georgia, take your pick
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Re: Account Hacked, Pet Stolen

Post by Fjorab_Teke »

Well, that's progress. Hopefully things will be back to "normal" (at least as close as it can get after this) soon!
lalalei2001
Posts: 39
Joined: 22 Jun 2006 06:27 pm
Contact:

Re: Account Hacked, Pet Stolen

Post by lalalei2001 »

YAY!



Hi lesigher!

Thanks for your inquiry. Your account has been unfrozen! :)

Once you access your account, please be sure to change your password at (http://www.neopets.com/userinfo.phtml) to something you'll remember.
MY ACCOUNT WAS HACKED AND PET STOLEN! D:
http://neocolours.me.uk/forum/viewtopic ... 15&t=11993
Kantark
Posts: 1927
Joined: 18 Jan 2006 08:59 pm
Gender: Male
Location: UK

Re: Account Hacked, Pet Stolen

Post by Kantark »

Congratulations!
Image
Neopets: sparkygoesforth, decommissioned, nightfall, LiveJournal:kantark, Last.FM:Kantark
lalalei2001
Posts: 39
Joined: 22 Jun 2006 06:27 pm
Contact:

Re: Account Hacked, Pet Stolen

Post by lalalei2001 »

...Now my password doesn't work. XD
MY ACCOUNT WAS HACKED AND PET STOLEN! D:
http://neocolours.me.uk/forum/viewtopic ... 15&t=11993
Darigan
Posts: 334
Joined: 06 Feb 2006 03:34 pm

Re: Account Hacked, Pet Stolen

Post by Darigan »

The site just went through a mainteinance.
Try again now.
lalalei2001
Posts: 39
Joined: 22 Jun 2006 06:27 pm
Contact:

Re: Account Hacked, Pet Stolen

Post by lalalei2001 »

If I look myself up, it says I don't exist and am still frozen. O.o
MY ACCOUNT WAS HACKED AND PET STOLEN! D:
http://neocolours.me.uk/forum/viewtopic ... 15&t=11993
lalalei2001
Posts: 39
Joined: 22 Jun 2006 06:27 pm
Contact:

Re: Account Hacked, Pet Stolen

Post by lalalei2001 »

Well, I got the account problems worked out! :)

But KootiePie131 is still gone :(
MY ACCOUNT WAS HACKED AND PET STOLEN! D:
http://neocolours.me.uk/forum/viewtopic ... 15&t=11993
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