Frozen for talking about merchandise

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RNA
Posts: 53
Joined: 29 Sep 2012 03:05 am
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Frozen for talking about merchandise

Post by RNA »

I saw a post on the Neoboards about someone selling real life TCG cards. I told them I'd like to buy some cards, but today I found that I was frozen for buying and selling neopoints.

If anyone has any advice for getting my account back, I'd like it :(
I spent too much on Neocash to lose it now.
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Pulse
Posts: 44
Joined: 18 Apr 2012 11:04 pm
Gender: Male

Re: Frozen for talking about merchandise

Post by Pulse »

The best you can do is put in a ticket about the issue and how you think it was a misunderstanding. Not sure what else you can do at this point. :(
Kantark
Posts: 1927
Joined: 18 Jan 2006 08:59 pm
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Location: UK

Re: Frozen for talking about merchandise

Post by Kantark »

I don't see how discussing TCG cards is a freezable offence, so definitely flag it up as a misunderstanding by an over-zealous monitor. They might not like you discussing purchasing real-world items on the site as you'd probably end up having to discuss ebay or similar, but I'd've thought at worst that would warrant a warning. Good luck with the ticketing system!
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Neopets: sparkygoesforth, decommissioned, nightfall, LiveJournal:kantark, Last.FM:Kantark
Darigan
Posts: 334
Joined: 06 Feb 2006 03:34 pm

Re: Frozen for talking about merchandise

Post by Darigan »

How ridiculous of Neopets to freeze people for wanting to spend money on Neopets merchandise. :(
I'd say just explain the missunderstanding and have lots of patience.
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